Customer service is it a skill that can be taught or is it a natural skill?
My view is that it is a natural skill, the basics can be taught & learnt but a true master has it built in. It is an understanding of what a client needs, not necessarily what they want but getting them to bow to your advice as a professional in your field and knowing that it is not money or convenience that is advising them but a true belief and knowledge of what is best. A good rule of thumb is ‘treat everyone as you yourself would wish to be treated’. It is waht Adams Catering Equipment & Furniture Hire is all about.
A Good Company should advise, not push, try to educate & help with their knowledge.
Adams Client Advisors have over 25 years of experience in the Events Industry, front of house and back and love chatting about your next event. We love to hear that it went well and take it personally if things don’t run smoothly, that’s why we are the Number 1 choice for many Caterers.
Why don’t you call us, see what we can offer you and how we can help you make your life easier. After all, that is what we are here for.
Call us, 0870 300 6000
Email us, info@catering hire.co.uk
Fax us, 0870 300 1030
But whichever one you do, you won’t regret it, I promise you.